Nature’s Nomads Wildlife Photography Tours (referred to as “we,” “us,” or “our”) is a UK-based company dedicated to providing wildlife photography experiences in natural habitats while promoting respect for wildlife and ecosystems. If you have any questions about this Privacy Policy, don't hesitate to get in touch with us at:

• Email: [email protected]

• Mail: Nature’s Nomads Ltd, 15 Luffs Meadow, Northchapel, Petworth, West Sussex, GU28 9HN

Nature’s Nomads Ltd is the Data Controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This means we determine the purposes and means of processing your personal data and are responsible for ensuring it is handled securely, lawfully, and transparently. This Privacy Policy applies to all personal data collected in connection with our services, including website interactions, bookings, enquiries, and marketing communications.

We aim to collect only the personal data necessary to provide our services. The information collected depends on your interaction with us and may include:

Personal Identification Information
Name, contact details (email address, telephone number, postal address), date of birth, and emergency contact details.

Booking and Travel Information
Details relating to your travel arrangements, including passport or ID information, accommodation requirements, itinerary preferences, and other information necessary to organise your tour.

Payment Information
Payment card details or bank information required to process payments. Payment processing may be handled securely via third-party payment providers.

Health and Safety Information
Information regarding medical conditions, dietary requirements, accessibility needs, or other health-related data necessary to ensure your safety and fulfil contractual obligations during the tour.

Communication Records
Records of enquiries, correspondence, feedback, or complaints.

Website Usage Data
Technical information such as IP address, browser type, device information, cookies, and usage data collected through analytics tools. Further details are provided in our Cookie Policy.

Where we collect health-related information, this constitutes “special category data” under UK GDPR and is processed only where necessary for safety, contractual performance, or with your explicit consent.

We collect and process your personal data for the following purposes and lawful bases under UK GDPR:

Booking and Customer Service
To process bookings, manage travel arrangements, respond to enquiries, and provide customer support.
Lawful basis: Performance of a contract.

Tour Logistics and Safety Arrangements
To coordinate accommodation, transport, and other services; to communicate with suppliers; and to ensure dietary, accessibility, and medical needs are appropriately managed.
Lawful basis: Performance of a contract and, where applicable, explicit consent for health-related data.

Marketing and Communications
To send newsletters, updates, and promotional content about Nature’s Nomads where you have provided consent or where permitted under applicable marketing regulations.
Lawful basis: Consent or legitimate interests (where “soft opt-in” applies). You may withdraw consent at any time.

Website Optimisation and Analytics
To monitor website usage, improve functionality, and enhance user experience through analytics tools and cookies.
Lawful basis: Legitimate interests and consent (for non-essential cookies).

Legal and Regulatory Compliance
To comply with tax, accounting, regulatory, and data protection obligations.
Lawful basis: Legal obligation.

We will only use your personal data for the purposes for which it was collected, unless we reasonably consider it necessary to use it for another compatible purpose.

We may contact you about our tours, offers, and Nature’s Nomads news only if:

• You have requested this information by signing up or making a booking.

• You have provided explicit consent for such communications.

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us at [email protected]

To provide our services, we may share your personal data with trusted third parties, including:

• Service providers: Travel and accommodation partners, payment processors, and logistics companies.

• Authorities and regulators: Government bodies, if required by law or for compliance.

• Marketing platforms: Social media and advertising platforms, for targeted marketing based on consent.

In order to deliver your travel arrangements, we may share relevant personal data (such as passport and contact details) with suppliers located outside the United Kingdom. We ensure that appropriate contractual safeguards are in place where required.

We carefully select these partners and ensure they comply with data protection laws to safeguard your information.

In line with the GDPR, we process your data based on:

• Contractual Necessity: To manage bookings, process payments, and fulfill our services.

• Consent: For marketing communications and cookie usage, which you may withdraw at any time.

• Legal Obligation: For compliance with tax, accounting, and other legal requirements.

• Legitimate Interests: For business analysis, security, and improving our services, balancing our needs with your privacy rights.

In order to deliver your travel arrangements, we may transfer personal data to suppliers located outside the United Kingdom, including in countries that may not have the same level of data protection as the UK.

Where such transfers occur, we rely on appropriate safeguards under UK GDPR, including contractual protections with suppliers and, where applicable, Standard Contractual Clauses.

We take reasonable steps to ensure that overseas suppliers process personal data solely for the purpose of fulfilling your travel arrangements and in accordance with applicable data protection laws.

Under the GDPR, you have the right to:

• Access: Request a copy of your personal data.

• Correction: Update any inaccurate or incomplete data.

• Erasure: Request deletion of data when it is no longer necessary or you withdraw consent.

• Restriction: Request restricted processing of your data under certain conditions.

• Objection: Object to processing based on legitimate interests.

• Data Portability: Request the transfer of your data to another service provider.

• Withdraw Consent: Revoke consent for specific uses of your data at any time.

To exercise any of these rights, please contact us at [email protected] We may request additional information to confirm your identity before processing your request.

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

Our website uses cookies to enhance your experience, analyse traffic, and remember preferences. Cookies may be used for essential functions, analytics, and marketing. You can manage your cookie preferences via our cookie banner or adjust browser settings.

For details on specific cookies, please see our Cookie Policy.

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:

Encryption
Secure encryption protocols for payment processing and data transmission where applicable.

Access Controls
Restricting access to personal data to authorised personnel only.

Security Monitoring and Reviews
Periodic reviews of data security procedures and safeguards.

Your personal data stored within our website systems is hosted by trusted third-party service providers. We ensure that such providers implement appropriate security measures and are contractually required to protect your data.

Access to personal data is limited to authorised personnel and trusted service providers who are subject to confidentiality obligations.

While we take reasonable steps to safeguard your data, no method of transmission over the internet is completely secure. We therefore encourage caution when submitting sensitive information online.

We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy:

• Booking and Financial Information: Retained for at least 6 years to comply with tax laws.

• Marketing Data: Retained until you opt-out of communications or withdraw consent.

• General Queries and Interaction Records: Retained for 3 years after the last interaction.

After this period, your data will be securely deleted or anonymised.

We are committed to protecting the privacy of all individuals, including children. We may collect information about children to allow us to plan and deliver the products or services they have signed up for or are included in. 

Where participants are under 18, parental or guardian consent is required for participation and for the processing of personal data.

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. Please check this page periodically to stay informed. If there are significant updates, we will notify you where possible.

This version was last updated in November 2024

It is important that the personal data we hold about you is accurate and current. Please inform us of any changes to your personal data during your relationship with us.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please get in touch with us:

Email: [email protected]

Data Protection Officer
Nature’s Nomads Limited
15 Luffs Meadow
Northchapel, Petworth
West Sussex, GU28 9HN